Impossible-bakers.com has committed to making its website accessible, in accordance with Royal Decree 1112/2018, of September 7, on accessibility of websites and applications for mobile devices in the public sector.

This accessibility statement applies to i mpossible-bakers.myshopify.com.

1. Compliance status

This website is partially in compliance with Royal Decree 1112/2018, of September 7 due to the lack of conformity of the aspects indicated below.

2. Content not accessible

The content collected below is not accessible due to the following:

• Lack of compliance with Royal Decree 1112/2018, of September 7: there could be various editing errors on some web page, both in HMTL content and in final documents, published after September 20, 2023.
• Disproportionate burden: not applicable
• The content does not fall within the scope of applicable legislation: There may be documents in PDF format published before September 20, 2023 that do not fully comply with all accessibility requirements.

3. Preparation of this accessibility declaration

This statement was prepared on August 10, 2023.

Self-assessment with internal resources.

4. Observations and contact information

Communications regarding accessibility requirements

You can make communications about accessibility requirements (article 10.2.a) of Royal Decree 1112/2018, of September 7, through our email atencionalcliente@impossiblebakers.com. For example:

• Report any possible breach by this website.
• Make a complaint about difficulties accessing content.
• Ask any other questions or suggestions for improvement regarding the accessibility of the website.

Accessible information requests and complaints

To make requests for accessible information and complaints (article 12 of Royal Decree 1112/2017, of September 7), you must send an email to atencionalcliente@impossiblebakers.com and establish "Accessible content" in the subject line.

Any natural or legal person can make complaints regarding compliance with the requirements of Royal Decree 1112/2018, of September 7, and request information related to content that is excluded from the scope of application of this regulation.

Requests and complaints that are registered in accordance with the requirements established by Law 39/2015 of October 1, on the Common Administrative Procedure of Public Administrations.

5. Application procedure

If once a request for accessible information or complaint has been made, it has been rejected, you do not agree with the decision taken or the response does not comply with the requirements of article 15.2 of Royal Decree 1112/2018, of September 7, you can initiate a claim for:

• Know and oppose the reasons for the rejection.
• Urge the adoption of appropriate measures if you do not agree with the decision taken.
• State the reasons why you consider that the response does not meet the required requirements.

The claim procedure included in article 13 of RD 1112/2018 can be initiated by sending an email to atencionalcliente@impossiblebakers.com.